Privacy Policy

PRIVACY POLICY

This privacy policy applies between you, the User of this Website and Brodie Flooring Glasgow Ltd, the owner and provider of this Website. Brodie Flooring Glasgow Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://brodieflooringglasgow.com/terms/.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
Data collectively all information that you submit to Brodie Flooring Glasgow Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);
Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR the UK General Data Protection Regulation;
Brodie Flooring Glasgow Ltd, we  or us   Brodie Flooring Glasgow Ltd, a company incorporated in Scotland with registered number SC625721 whose registered office is at 24b Ainslie Road,  Hillington Industrial Estate,   Glasgow,  G52 4RU;
UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or you any third party that accesses the Website and is not either (i) employed by Brodie Flooring Glasgow Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Brodie Flooring Glasgow Ltd and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, https://www.brodieflooring.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  1. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. “including” is understood to mean “including without limitation”;
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Brodie Flooring Glasgow Ltdand Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Brodie Flooring Glasgow Ltdis the “data controller”. This means that Brodie Flooring Glasgow Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. name;
    2. contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you  ; and
    2. data is collected automatically.

Data that is given to us by you

  1. Brodie Flooring Glasgow Ltdwill collect your Data in a number of ways, for example:
    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
    2. when you make payments to us, through this Website or otherwise;
    3. when you elect to receive marketing communications from us;

in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
    1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
    2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. our employees, agents and/or professional advisors – to obtain accurate quotes from our suppliers;

in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
  2. We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.
  3. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: website@brodieflooring.co.uk.
  4. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase– the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.
    5. Right to data portability– the right to request that we move, copy or transfer your Data.
    6. Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: website@brodieflooring.co.uk.
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Brodie Flooring Glasgow Ltdmay, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Brodie Flooring Glasgow Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

  1. This Website may place and access certain Cookies on your computer.  Brodie Flooring Glasgow Ltd uses Cookies to improve your experience of using the Website and to improve our range of products.    Brodie Flooring Glasgow Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Brodie Flooring Glasgow Ltdto provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  4. This Website may place the following Cookies:
Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  3. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of Scotland. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Scottish.

Changes to this privacy policy

  1. Brodie Flooring Glasgow Ltdreserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.   You may contact Brodie Flooring Glasgow Ltd by email at website@brodieflooring.co.uk.

Attribution

  1. This privacy policy was created using a document from Rocket Lawyer(https://www.rocketlawyer.com/gb/en).

01 September 2021 

 

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description of Cookie Purpose
Basic We use this session cookie to remember you and maintain your session whilst you are using our website.

 

Analytical/performance

We use the following analytical/performance cookies:

Description of Cookie Purpose
Analytical We use this cookie to help us analyse how users use the website.

 

Functionality

We use the following functionality cookies:

Description of Cookie Purpose
Functional We use this cookie to identify your computer and analyse traffic patterns on our website and identify any issues.


Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at returns@brodieflooring.co.uk for questions related to refunds and returns.


Harvey Maria

Harvey Maria Flooring Glasgow - Brodie Flooring

Harvey Maria Flooring in Glasgow or Stirling


Why Brodie Flooring for Harvey Maria?

Brodie Flooring provide Harvey Maria Luxury Flooring Services to a range of locations throughout Glasgow & Scotland with dedicated showrooms in Glasgow & Stirling. Our fitters have over 25 years experience and are fully trained on all types of Harvey Maria flooring.

Why Harvey Maria?

As well as offering beautiful designs and contemporary style, Harvey Maria’s luxury vinyl flooring is extremely practical too.

  • Unlike traditional linoleum or lino flooring, Harvey Maria’s luxury vinyl flooring is incredibly durable and hard-wearing.
  • All of the floor coverings are waterproof and easy to clean, making them ideal for bathrooms and kitchens.
  • Harvey Maria floor coverings are also slip-resistant, and feel both warm and comfortable underfoot.
  • Harvey Maria vinyl floor tiles use an eco-friendly formula and can be fully recycled.

Harvey Maria Signature vinyl floors have been especially designed to look fabulous both on their own, and together with complementary designs.

Harvey Maria designer vinyl floors tiles can be laid in a classic style – either straight or diagonally across a single space. And for something more creative and extraordinary, they can be stylishly framed and accentuated with a wood effect border, or with solid colour!

Harvey Maria Flooring Glasgow - Brodie Flooring
Harvey Maria Flooring Glasgow - Brodie Flooring
Harvey Maria Flooring Glasgow - Brodie Flooring
Harvey Maria Flooring Glasgow - Brodie Flooring
Get your FREE Quote

Our mission, to you.

“At Brodie Flooring we pride ourselves on giving the customer the very best experience possible, from the initial consultation until the final fitting. You, the customer mean the absolute world to us and we strive to continually improve our service each and every day.”

best-flooring-company-brodie-flooring
Stewart & The Team

Brodie Flooring


Online Store

Did you know, we have a full floor visualiser in our showrooms so that we can show you what your floor will look like fitted?

Take advantage of our FREE, no hassle measuring and quotation service. It's why we're Number 1.

Once you've finalised an order with us, we'll keep you informed every step of the way. Giving you peace of mind.

With a showroom in Glasgow, and another in Stirling we've got Scotland covered, give us a visit, you'll be glad you did.

Our mission, to you.

“At Brodie Flooring we pride ourselves on giving the customer the very best experience possible, from the initial consultation until the final fitting. You, the customer mean the absolute world to us and we strive to continually improve our service each and every day.”

best-flooring-company-brodie-flooring
Stewart & The Team

Brodie Flooring


Contact

Get us in person

Brodie Flooring Glasgow Showroom

Glasgow Showroom

24b Ainslie Road
Hillington Industrial Estate
Glasgow
G52 4RU

email: glasgow@brodieflooring.co.uk
tel: 0141 882 2346


Opening Hours

Mon 10:00 – 17:00
Tues 10:00 – 17:00
Wed 10:00 – 17:00
Thurs 10:00 – 17:00
Fri 10:00 – 16:00
Sat 10:00 – 15:00
Sun – Closed

Brodie Flooring Stirling Showroom

Stirling Showroom

Unit 3, 10 Munro Road
Sprinkerse Industrial Estate
Stirling
FK7 7UU

email: stirling@brodieflooring.co.uk
tel: 01786 445 259


Opening Hours

Mon Closed
Tues 10:00 – 17:00
Wed 10:00 – 17:00
Thurs 10:00 – 17:00
Fri 10:00 – 16:00
Sat 10:00 – 15:00
Sun – Closed

Drop us a message

Our mission, to you.

“At Brodie Flooring we pride ourselves on giving the customer the very best experience possible, from the initial consultation until the final fitting. You, the customer mean the absolute world to us and we strive to continually improve our service each and every day.”

best-flooring-company-brodie-flooring
Stewart & The Team

Brodie Flooring


Brodie Flooring - Amtico Specialists - Showrooms in Glasgow & Stirling

Flooring in Glasgow or Stirling - Why choose us?


Family Business

We're an independent family run business. We wouldn't have it any other way.

Award Winning

Voted Scotland's Best Flooring Company. Thanks to YOU.

Expert installation service

Our fitters are carefully selected & best in class at fitting luxury flooring.

Free Consultation

We'll provide you with a FREE measure & consultation.

One Year Warranty

All work is covered under our standard one year warranty.

Zero Obligation

You'll get a zero obligation quote, without the hard sell.

Get in touch today
Scottish TV - Brodie Flooring

Watch our TV ad

Brodie Flooring Logo - Amtico Flooring in Glasgow & Stirling

Whether it’s Amtico Flooring in Aberdeen or Moduleo Flooring in Musselburgh, Brodie Flooring have you covered.

Our mission, to you.

“At Brodie Flooring we pride ourselves on giving the customer the very best experience possible, from the initial consultation until the final fitting. You, the customer mean the absolute world to us and we strive to continually improve our service each and every day.”

best-flooring-company-brodie-flooring
Stewart & The Team

Brodie Flooring


Moduleo

Moduleo Flooring Glasgow & Stirling

For Moduleo Flooring in Glasgow or Stirling - Choose Brodie Flooring


Why Brodie Flooring for Moduleo?

Brodie Flooring provide Moduleo Luxury Flooring Services to a range of locations throughout Glasgow & Scotland with dedicated showrooms in Glasgow & Stirling. Our fitters have over 25 years fitting and are fully trained on all types of LVT flooring.

Why Should You Choose Moduleo?

Easy answer, it gives you the perfect foundation on which to build stunning spaces.

Moduleo Flooring gives the natural look of wood and stone flooring with the added day to day advantages of luxury vinyl flooring (LVT). Stunning wood and stone effects are painstakingly recreated across our ranges with beautiful depth of colour. The moduleo impress collection even includes a registered emboss texture which allows you to see and feel grains, grooves and knots just like real wood.

The easy maintenance of luxury vinyl flooring (a simple weekly mop or brush keeps the floor looking as good as new) together with great sound and heat insulation properties ensures that luxury vinyl flooring is a great, cost effective alternative to the real stone or wood flooring.

Moduleo® luxury vinyl flooring is:

  • Moisture-resistant – perfect for slippery areas such as kitchens or bathrooms
  • Scratch and scuff resistant – due to a unique Protectonite PU wear-layer
  • Slip resistant – featuring a top R10 rating
  • Easy to clean and maintain – just a simple brush or mop
  • Great at sound and heat insulation – no more cold stone under your feet
  • Easy to install – thanks to CLICK technology; no adhesive, no fuss
  • Dependable and durable – with a 20 year guarantee available
  • Environmentally friendly – made with 50% recycled materials with major eco-credentials.
  • Designed to reflect unique textures and patterns found in natural wood and stone flooring – be sure to view Impress which features a unique registered emboss texture

Moduleo Kitchen Flooring Glasgow - Brodie Flooring Moduleo
Moduleo Living Room Flooring Glasgow - Brodie Flooring Moduleo
Moduleo Living Room Flooring Glasgow - Brodie Flooring Moduleo
Moduleo Bathroom Flooring Glasgow - Brodie Flooring Moduleo
Get your FREE Quote

Our mission, to you.

“At Brodie Flooring we pride ourselves on giving the customer the very best experience possible, from the initial consultation until the final fitting. You, the customer mean the absolute world to us and we strive to continually improve our service each and every day.”

best-flooring-company-brodie-flooring
Stewart & The Team

Brodie Flooring


Rubber Flooring

Why Should You Buy Rubber Flooring?


Rubber resists most things – including bumps and scrapes. This helps it to retain its appearance and extend its life, ensuring that rubber is an extremely cost-effective durable flooring.

As well as being hardwearing, the material also gives good underfoot comfort and provides excellent sound absorption. This makes it perfect for sports halls, leisure centres and other heavy-duty applications, or in environments subjected to constant foot traffic such as in schools, libraries, offices and retail establishments.

  • Hardwearing and durable
  • Hygienic
  • Sound absorbent
  • Comfortable underfoot
  • Flexible and resilient
  • Easy maintenance
  • Retains appearance
  • Attractive finish

Get your FREE Quote

Our mission, to you.

“At Brodie Flooring we pride ourselves on giving the customer the very best experience possible, from the initial consultation until the final fitting. You, the customer mean the absolute world to us and we strive to continually improve our service each and every day.”

best-flooring-company-brodie-flooring
Stewart & The Team

Brodie Flooring


Marmoleum

Marmoleum Flooring in Scotland


Improve the world, start with the floor

We are at a defining moment in our response to climate change. In the UK we are not exempt from the effects of climate change, from shifting weather patterns that have caused devastating flooding across large areas of the UK to coastal erosion, caused by more intense and frequent storms. These have impacts on all three pillars of sustainability – environmental damage, loss of livelihood and homes.

Our generation is the last one that can slow down or reverse climate developments. Without drastic action today, adapting to these impacts in the future will be more difficult and costly and above all, irreversible. People are more aware of what is happening and everybody can contribute on all levels, at home and at work. Taking responsible measures and using responsible materials will drive a positive change.

By using genuine sustainable materials, such as Marmoleum, in an office, school, train, hospital or retail store, you can contribute to a better environment!

Marmoleum Carbon Neutral - Brodie Flooring
Marmoleum Flooring Glasgow
Marmoleum Flooring Glasgow
Marmoleum Flooring Glasgow
Marmoleum Flooring Glasgow
Get your FREE Quote

Our mission, to you.

“At Brodie Flooring we pride ourselves on giving the customer the very best experience possible, from the initial consultation until the final fitting. You, the customer mean the absolute world to us and we strive to continually improve our service each and every day.”

best-flooring-company-brodie-flooring
Stewart & The Team

Brodie Flooring